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Packeteer adds deep reporting

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CUPERTINO, CALIF. - Packeteer this week will unveil reporting features for its AppCelera Web acceleration device that use real-time traffic figures to give companies an in-depth look at how their online applications are performing.

The reporting features come in PacketWise/XA 3.0, which is the software that powers the AppCelera device. With the updated software, AppCelera's reporting capabilities will go beyond basic bandwidth-utilization information to help companies perform tasks such as comparing performance during specific time periods, understanding how users are accessing Web sites, and drilling down into response times for URL, direct-ory, server or geographic location.

"We've added a full database that's collecting real-time data at all times on a lot of different metrics that might interest a Web site or application administrator," says Steve House, manager of product marketing for AppCelera.

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AppCelera sits in front or alongside Web servers and determines how a user is accessing an online application or Web site, whether by low-speed dial-up or high-speed access, and what browser is being used to access the content. In response, AppCelera uses compression and image-conversion technologies to deliver content in the best way for the user.

Dean Ellerton, director of technology at Suffield Acad-emy in Connecticut, says he's eager to use the enhanced reporting features. The older version of AppCelera provided basic information but didn't get into a lot of performance detail, he says.

"Now you can say, 'I'd like to know for this domain, for example, over the last week, how it's performed.' And it will give you some very nice graphs and data that you can export to be able to compare what it's been doing," he says.

AppCelera competes with products from companies such as FineGround Networks, RedLine Networks and BoostWorks. The new reporting tool is more extensive than other products, analysts say.

PacketWise/XA 3.0 for AppCelera is in beta testing and will be generally available in early August.

The company also will announce a redesign of its centralized reporting application, ReportCenter, that aggregates performance information for its bandwidth-management PacketShaper and application-management AppVantage systems.

The revamped ReportCenter for the first time collects, processes and aggregates performance data from PacketShaper and AppVantage devices, giving customers a comprehensive look at how their network is performing. It also includes an easier-to-use interface and preconfigured reports that cover metrics such as availability, throughput and application performance. ReportCenter 2.0 also is undergoing beta testing and will be available in October. Pricing for each will vary depending on size of deployments.

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