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Singing the outage blues

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Several online brokerages have experienced service outages since the beginning of the year. Here's a rundown of the most-publicized outages and their causes:

Brokerage Date of outage Duration Cause
Charles Schwab & Co. March 1 25 minutes Unforeseen limitation in store-manage-
ment software.
Feb. 24 90 minutes Exhausted the memory space available in the main console region of the primary mainframe computer.
Feb. 17 15 minutes Configuration error in DB/2.
Jan. 8 35 minutes Configuration error resulting from moving Web traffic over to a second, new mainframe computer
E*Trade Group Inc. Feb. 3 2 hours Problems with new server installation.
Feb. 4 60 minutes Problems with new server installation.
Feb. 5 60 minutes Problems with new server installation.

RELATED LINKS

Weathering a market storm
Back to the main article on online trading.


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